Understanding the Difference Between Therapy, Service, and Emotional Support Animals

Pet Etiquette: How to Be a Responsible Dog or Cat Owner in Public Spaces

Animals provide companionship, love, and support in many ways, but not all animals are considered equal under the law or in their roles. This blog explains the key differences between therapy animals, service animals, and emotional support animals (ESAs). Knowing these differences can help you better understand their unique roles, rights, and requirements.

1. What Are Service Animals?

Service animals are specially trained to perform specific tasks to assist individuals with disabilities. They are usually dogs, although in some cases, miniature horses may be trained for specific tasks. The Americans with Disabilities Act (ADA) provides clear guidelines on the definition and rights of service animals.

Key Characteristics of Service Animals:
  • Purpose: Service animals assist individuals with disabilities in performing tasks they cannot do themselves. For example, guide dogs help people with visual impairments navigate their surroundings, while psychiatric service dogs may interrupt harmful behaviors in individuals with mental health conditions.
  • Training: Service animals undergo extensive training to perform specific tasks related to a person’s disability. This training is rigorous and can take months or even years to complete.
  • Rights and Access: Under the ADA, service animals have the right to accompany their owners into most public and private spaces, including restaurants, stores, and public transportation. They are not considered pets but rather working animals.
  • Examples of Tasks: Guiding individuals with visual impairments, alerting those with hearing loss to sounds, retrieving items, providing stability for those with mobility issues, and assisting during medical emergencies.

2. What Are Emotional Support Animals (ESAs)?

Emotional Support Animals (ESAs) provide comfort and companionship to individuals with mental or emotional disabilities. Unlike service animals, ESAs do not require specialized training to perform specific tasks.

Key Characteristics of Emotional Support Animals:
  • Purpose: ESAs offer emotional comfort and companionship to help alleviate symptoms of mental health conditions such as anxiety, depression, or PTSD. They provide emotional stability simply through their presence.
  • Training: ESAs do not need specialized training like service animals. However, they should be well-behaved in public and manageable by their owner.
  • Rights and Access: ESAs are not granted the same public access rights as service animals. They are primarily protected under the Fair Housing Act (FHA), which allows them to live with their owners in housing that does not typically allow pets. Some airlines may also allow ESAs on flights, but this varies by airline policy.
  • Examples of Benefits: Reducing stress and anxiety, providing comfort in unfamiliar situations, and offering a sense of purpose and routine to their owners.

3. What Are Therapy Animals?

Therapy animals are pets trained to provide comfort and affection to people in various settings, such as hospitals, schools, and nursing homes. Unlike service animals, therapy animals do not provide individual support to their owners but serve broader therapeutic roles.

Key Characteristics of Therapy Animals:
  • Purpose: Therapy animals help improve the emotional well-being of people in institutional or group settings. They are often involved in animal-assisted therapy programs.
  • Training: Therapy animals receive basic obedience training and undergo assessments to ensure they are friendly, calm, and comfortable in various environments. They do not require specialized training for specific disabilities.
  • Rights and Access: Therapy animals do not have public access rights under the ADA. They are only allowed in settings where they are providing therapy services, such as hospitals, schools, or rehabilitation centers, with prior permission.
  • Examples of Roles: Visiting patients in hospitals to improve mood, participating in reading programs for children, and helping reduce anxiety in high-stress environments.

The legal rights and access provided to service animals, emotional support animals, and therapy animals vary significantly:

  • Service Animals: Have the broadest access rights under the ADA. They are allowed in almost all public places with their owners, regardless of pet policies.
  • Emotional Support Animals: Are primarily covered under the Fair Housing Act (FHA) for housing accommodations. Limited access to other public spaces depends on specific laws and regulations, such as airline policies.
  • Therapy Animals: Do not have specific legal protections for public access. Their presence in certain settings is based on the organization’s discretion where they provide therapy.

5. Differences in Training Requirements

Training is a crucial factor that differentiates these animals:

  • Service Animals: Require extensive, specialized training to perform specific tasks. The training can last from several months to a few years, depending on the tasks they need to perform.
  • Emotional Support Animals: Do not need specific training but should be manageable and obedient.
  • Therapy Animals: Require basic obedience training and a calm temperament. They must be comfortable interacting with strangers and being in various settings.

6. Differences in Identification

While service animals do not need to wear a vest or have special identification under the law, many owners choose to use them to avoid misunderstandings. Emotional support animals and therapy animals are often identified by their owners, but they are not required to have special identification.

  • Service Animals: No legal requirement for identification; however, some owners use vests or harnesses for convenience.
  • Emotional Support Animals: A letter from a licensed mental health professional is usually required for housing accommodations.
  • Therapy Animals: May be certified through therapy animal organizations, but no legal identification is required.

7. How to Get an Animal Certified or Recognized for Each Role

Each type of animal has a different process for recognition:

  • Service Animals: No formal certification is required, but training should be thorough, often from a reputable service dog training organization. Owners should be prepared to explain what tasks their service animal performs if asked.
  • Emotional Support Animals: Require a letter from a licensed mental health professional stating the need for an ESA. There is no formal certification process.
  • Therapy Animals: Often certified through organizations like Pet Partners or the Alliance of Therapy Dogs, which require training and temperament assessment.

8. Misconceptions and Common Issues

Misunderstanding the differences between these animals can lead to issues:

  • Fake Certifications: Some websites offer fake certifications for emotional support animals, causing confusion and legal problems. It is essential to understand that emotional support animals do not need official certification beyond a legitimate letter from a healthcare provider.
  • Access Misconceptions: People often mistakenly assume that ESAs and therapy animals have the same public access rights as service animals, leading to disputes in public places.

9. Choosing the Right Animal for Your Needs

Understanding the differences helps choose the right animal:

  • If you need assistance with a specific disability, a service animal is the best choice.
  • If you need emotional comfort but not specific task-based support, an emotional support animal may be ideal.
  • If you want to volunteer and share your pet’s love with others, consider training your pet as a therapy animal.

10. Conclusion: Understanding and Respecting the Differences

Understanding the distinct roles of service animals, emotional support animals, and therapy animals helps ensure their proper treatment and respect in society. Each plays a unique